Anyone driving a vehicle-for-hire within the City of Toronto needs this license. This includes drivers for:

• Taxicabs
• Limousines
• Private Transportation Companies (PTCs) like Uber, Lyft, etc.

Applicants must generally meet the following criteria (subject to change by the City):

• Be at least 18 years old.
• Hold a valid Ontario Driver's Licence (Class G minimum, or equivalent).
• Have a minimum of one (1) year of driving experience (may vary based on license class history - check with City).
• Successfully complete a training program approved by the City of Toronto (like DrivePro).
• Have the legal right to work in Canada.
• Pass screening criteria, including a criminal background check and driving record review.
• Submit a complete application package to the City of Toronto ML&S with the required fee. Details about what needs to be submitted could be found on the City of Toronto website.

Yes. As mandated by the City of Toronto Municipal Code Chapter 546, all new applicants for a VFH/PTC Driver's Licence must successfully complete a City-approved driver training program.

Applicants should always refer to the official City of Toronto website, specifically the Municipal Licensing & Standards (ML&S) section for Vehicle-for-Hire licensing. Search for "Toronto Vehicle for Hire Driver Licence."

No. Completing the training and receiving your certificate is only one mandatory step. Applicants must meet all other City of Toronto requirements, submit a complete application, pay the fees, and pass the City's background and driving record checks.

The training ensures drivers understand their legal obligations, safety requirements, accessibility standards (serving passengers with disabilities), and customer service best practices specific to operating a vehicle-for-hire in Toronto.

Yes, you must take the training from a provider that has been reviewed and approved by the City of Toronto Municipal Licensing & Standards. DrivePro is a City-approved provider.

Approved courses, including DrivePro's, cover topics mandated by the City, such as:

• Relevant laws and by-laws (City of Toronto Municipal Code Chapter 546, Highway Traffic Act)
• Driver safety and defensive driving principles
• Passenger safety and emergency procedures
• Accessibility (AODA requirements, transporting passengers with disabilities, service animals)
• Anti-racism and sensitivity training
• Customer service best practices
• Legal rights and responsibilities of drivers

DrivePro is a City of Toronto-approved provider of the mandatory Vehicle-for-Hire (VFH) / Private Transportation Company (PTC) driver training course.

Yes, DrivePro is officially approved by the City of Toronto Municipal Licensing & Standards to deliver the required VFH/PTC driver training. Our certificate is accepted by the City as proof of completion.

DrivePro is one of the only providers that offers the course 100% online. This allows you to complete the training at your own pace, from anywhere with an internet connection. Other providers may require you to attend an in-person exam or take in-car driving lessons.

The course is self-paced. While the City requires a minimum amount of content, most students complete the DrivePro course in approximately 3-4 hours.

The cost for the DrivePro VFH training course is $79 + HST. This is significantly cheaper than many other course providers and we’re able to keep it cost effective as we conduct the training 100% online.

You can enroll directly on our website: vehicleforhiretraining.com. The process involves:

1. Visiting the website.
2. Clicking the registration/enrollment button.
3. Creating an account.
4. Making the payment securely online.
5. Gaining immediate access to the course materials.

There is no expiry on the course. Once enrolled, you can complete the course at your leisure.

Our online course is designed to be accessible on most modern devices with an internet connection, including desktops, laptops, tablets, and smartphones.

Yes, there is a final assessment or test required to successfully complete the course and receive your certificate.

The passing grade is 70%. Yes, if you do not pass the test on your first attempt, you will be allowed 4 retake(s) (for a total of 5 free attempts). After that, a retake fee will be applied.

Upon successful completion of the course and passing the final test, your official training certificate will be emailed to you. We will also send your certification to the City of Toronto directly and they typically process it within 24 hours. You will then be able to submit your application to the City.

You need to submit this certificate to the City of Toronto Municipal Licensing & Standards (ML&S) as part of your VFH/PTC driver's licence application package. Follow the City's specific instructions for submitting application documents.

Please ensure you are using the correct username (usually your email address) and password. You can use the 'Forgot Password' link on the login page if needed. If problems persist, please contact our support team at vfhinfo@drivepro.ca.

Please try the following:

• Ensure you have a stable internet connection.
• Clear your browser's cache and cookies.
• Try using a different web browser (e.g., Chrome, Firefox, Safari, Edge).
• Disable any browser extensions that might interfere (like ad blockers).
• If the issue continues, please contact our support team with details about the problem (e.g., module name, error message, browser used).

For all questions regarding the actual VFH/PTC licence application, requirements beyond training, fees, processing times, or the status of your application, you MUST contact the City of Toronto Municipal Licensing & Standards (ML&S) directly. DrivePro cannot assist with the City's application process itself.

• Phone: 311 (within Toronto) or 416-392-CITY (2489) (outside Toronto)
• Website: Check the City of Toronto website for ML&S contact details.

For all technical questions regarding the course, please email support@rapidlms.com.